SBI Conversation Planner

Script the hard conversation before you walk onto the floor.

Most feedback goes sideways in the first ten seconds. Too vague, too personal, or wrapped in so much compliment that nobody hears the point. This planner gets you to the point and keeps you there.

What's inside (2 pages, US Letter, print-ready):

• SBI in 30 seconds – Situation, Behavior, Impact on a cheat sheet you can glance at mid-conversation
• Before you walk out there – three prep questions that keep you honest about what you actually want
• Five steps with time boxes – Situation, Behavior, Impact, Ask, Agree. Built for the ten-minute window you actually have.
• The two-minute debrief – what landed, what you'd change
• The follow-up – a check-in date and a "did it stick?" box, because a conversation without follow-up is just a speech

Works for correcting and reinforcing. Use it for the conversation you've been avoiding since Tuesday, or the "nice work" you keep forgetting to say.

Built for: supervisors, team leads and operations managers. No HR degree required.

Two versions included: full color, plus an ink-saver version for the office printer. Same pages, about 60% less ink. Your download arrives as one ZIP file containing both versions.

Printing: Prints fine on standard paper. 24–28 lb feels better on a clipboard.

From The Leadership & Culture Playbook by William Brent. You don't need the book to use it.

Instant download after checkout. Print freely for use with your own team.