FOR FRONT-LINE & OPERATIONS LEADERS
You got promoted. Nobody handed you the manual.
So I wrote three. Worksheets, templates and field tools built on 15 years of plant floors — not a faculty lounge. Print it, use it on shift, skip the theory.
WHO'S BEHIND THIS
I still work the floor.
I run supply chain and quality operations in heavy manufacturing. Fifteen-plus years of learning leadership the expensive way — on second shift, in root cause meetings, and in a few conversations I'd like back. These tools are what I wish someone had handed me the day they gave me the radio.